Smartool Commercial Equipment Lines: Ice, Soft Serve, Slush

Smartool commercial equipment covers five product lines for foodservice and hospitality businesses: split-type ice makers, soft serve and ice cream machines, slushy and frozen drink machines, automated ice cream vending machines, and a refrigerated sandwich and salad prep table. This page is a map of the current Smartool lineup. For each line you will find the models, the key specifications published on their product pages, the kinds of operations they suit, and where to go next for pricing or deeper buying advice.

All specifications below come from Smartool’s live product pages. Where a figure depends on test conditions, the conditions are included, because that is how you should compare equipment.

Smartool Commercial Equipment Lines at a Glance

Smartool Ice Makers: BF500 and BF360

Both Smartool ice makers are split-type square-cube machines on standard 110–120V/60Hz power, which lets most operators install them without an electrical upgrade. What sets them apart from many spec sheets is that each lists output at both mild and hot conditions.

Both models share 12-level ice thickness control, automatic cleaning, water-shortage and ice-full alerts, a 48-hour production timer and an LCD display. Choose the BF360 for moderate, predictable demand and the BF500 when a hot kitchen or weekend peaks would push a smaller unit to its limit.

Full product details sit on the BF500 split-type ice maker and BF360 split-head ice maker pages.

The Smartool commercial ice maker page compares both models side by side for quote requests.

For a hands-on evaluation, read the Smartool BF500 and BF360 review. Cube-type commercial ice makers in the 50 to 2,500 lb/24h range are also covered by federal energy conservation standards for automatic commercial ice makers, a point worth including in any ice machine comparison.

Smartool Soft Serve and Ice Cream Machines

The soft serve line runs from compact countertop units to high-output multi-head machines. The first decision is electrical: several models run on standard 110–115V circuits, while the highest-output machines need 220V.

The SW52REL-TF and SW26REL-F output figures are rated at 23°C ambient and 23°C mix temperature. Cafés and dessert shops usually start with the GT18ERLW-F or SW26REL-F; food courts and quick-service counters with long lines look at the SW52REL-TF or the triple-head models.

Browse every model on the Smartool ice cream machines category page, or request pricing for the SW52REL-TF and GT18ERLW-F through the Smartool soft serve machine page.

The commercial soft serve machine buying guide explains how to size hourly output to your menu.

Soft serve freezers are their own sanitation category: NSF food equipment standards treat dispensing freezers under NSF/ANSI 6, separately from ice making equipment under NSF/ANSI 12, so check requirements by equipment type when your health department asks for documentation.

Smartool Slushy Machines: RLC18-1, RL18-2 and RL18-3

The RLC18-1 suits a café counter, food truck or catering setup with one signature drink. The RL18-2 adds a second flavor and LED-lit tanks for impulse sales. The RL18-3 runs three drinks at different settings and is listed as alcohol-compatible, which makes it the bar and lounge option; its product page lists FCC Part 15B, IC ICES-001 and California Prop 65 compliance, with FDA food-grade food-contact parts.

Compare all three on the Smartool slushy machine page.

To decide on tank count, see single vs. double vs. triple tank slush machines; for cocktail programs, the guide to choosing a commercial margarita machine covers what changes with alcohol-based mixes.

Smartool Automated Ice Cream Vending Machines

The BA18-100C3 is a fully automatic, unstaffed soft serve vending machine. Its product page lists a 12L hopper, output of up to 100 cups per day, a 12-inch touchscreen, payment by Visa, Mastercard, coin, WeChat Pay and Alipay, 1300W in freezing mode and 800W in fresh-keeping mode, alcohol disinfection with ultraviolet sterilization, and a machine body of 380 × 777 × 1542 mm. The vending landing page lists a 220V supply and a 0.45 m² footprint.

The vending truck is a compact, relocatable automated soft serve unit with remote IoT monitoring through a smartphone app, card, mobile and QR code payment, AC110–120V/60Hz power and plug-and-play installation.

Both are presented on the automatic ice cream vending machine page. Before placing units, work through location traffic, pricing and restocking costs with the guide to ice cream vending machine profit.

Smartool Refrigerated Prep Table: TSP47FC-2

The TSP47FC-2 combines a refrigerated pan rail, a cutting surface and a double-door cabinet in one mobile station. Its product page lists 15 cubic feet of storage, 6 trays, a 0–5°C operating range, fan-forced cooling with R290 refrigerant, two adjustable shelves rated at 150 lb each, auto defrost, auto-closing lockable doors, fingerprint-resistant stainless steel inside and out, and heavy-duty wheels with brakes.

It fits sandwich shops, pizzerias, salad bars and food trucks where cold ingredients need to stay within reach of the cutting board. See it with other options on the commercial refrigerated prep table page, and use the refrigerated prep table buying guide to size pan capacity.

Operators replacing older cold-holding cabinets can also check the ENERGY STAR commercial refrigerators and freezers criteria for the equipment types that program covers.

Which Smartool Line Fits Your Business?

Buying From Smartool: Support and Next Steps

Smartool’s after-sales policy for North America lists a 3-year full-machine warranty and a 3-year compressor warranty, a 1-year parts-and-labor term, free video guidance and phone consultation, on-site service in major cities by reservation, and original parts at cost after the warranty ends. Before calling support, operators can use the Smartool fault diagnosis system for ice cream machines, ice makers and freezers.

If you are comparing lines for a new site or a multi-location rollout, request a Smartool quote with your models of interest, peak-hour demand, voltage and delivery city. The team replies within 24 hours with pricing and lead time.