About us

About Smartool USA

Smartool USA supplies commercial ice cream, slush and ice-making equipment factory direct to US restaurants, cafés, convenience stores and distributors.

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Who we are

Equipment from the people who build it

We sell commercial frozen dessert and ice equipment directly from the factory. Smartool USA brings that equipment to US businesses without a dealer in between, so your quote, your order and your support come from the same team that knows the machines.

We focus on equipment for food service and retail: soft serve and ice cream machines, slush machines, ice makers, unattended ice cream vending machines and refrigerated prep tables. Voltage, capacity and dimensions are listed on every product page, and we confirm them in your quote.

Smartool soft serve machine, twin-tank slush machine and ice maker in a commercial kitchen
  • Factory directNo dealer between you and the factory
  • 6Product lines, from soft serve to ice makers
  • City of Industry, CAUS business address
  • 3 yearsWarranty on core components

What we make

Product lines

Soft serve ice cream machines

Countertop and floor-standing machines, single and multi-flavor, for cafés, restaurants and dessert shops.

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Slush machines

One-, two- and three-tank machines for frozen drinks, slushies and frozen cocktails.

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Ice makers

Commercial ice makers for bars, restaurants, cafés and convenience stores.

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Ice cream vending machines

Fully automatic and semi-automatic machines that sell soft serve without staff.

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Refrigerated prep tables

Sandwich and salad prep tables with refrigerated storage below.

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Portable refrigerators

Compressor coolers for food trucks, catering and mobile vending.

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Working with us

How ordering works

  1. Request a quote

    Tell us the model, quantity, voltage and delivery ZIP code.

  2. Confirm the details

    We send a written quote with configuration, freight and lead time.

  3. Delivery

    Countertop units usually ship by parcel, larger machines by freight. You get tracking by email.

  4. Support

    Setup guidance, remote diagnosis and parts under warranty.

After you buy

How we stand behind our equipment

Written quotes

Model, configuration, freight and lead time are confirmed in writing before you pay. How ordering works

Written warranty

3 years on core components and 1 year on all other parts. Warranty details

Technical support

Remote diagnosis by video and replacement parts under warranty. Start with the Fault Diagnosis guide.

Company details

Who you are buying from

Clear company information matters when you buy equipment for your business. These are our company and contact details.

Planning a dessert, drinks or ice station?

Tell us what you want to serve and we will suggest the right machine.

Get a Quote Call +1 (872) 221-0051