Shipping Policy
Fast & Reliable Delivery Nationwide
Order Processing
Orders are processed within 1-2 business days Monday-Friday (excluding federal holidays). You will receive an Order Confirmation immediately and a Shipping Notification with tracking when dispatched.
Shipping Methods
We ship via FedEx and UPS to the contiguous 48 states, and DHL/EMS internationally to 200+ countries. Hawaii and Alaska require special quotes.
Domestic Shipping
Standard Ground: 3-7 business days, FREE. Expedited: 3-14 business days, calculated at checkout. Fees auto-calculate based on weight and destination.
International Shipping
Available to 200+ countries. Delivery: 5-25 business days. Important: You are responsible for import duties, VAT, and customs charges.
Tracking & Support
Track your order using the link in your shipping notification. For lost/damaged packages, contact the carrier first, then escalate to us at [email protected] within 7 days.
Restrictions
Incorrect addresses incur a $15 re-shipping fee. Refused deliveries are charged return shipping plus 15% restocking fee. Hazardous materials are prohibited.