💳 PAYMENT POLICY

Payment Policy

Secure Transactions, Seamless Experience

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Payment Methods

Smartoolusa uses payment solutions from OceanPayments, accepting Major Credit Cards (Visa, Mastercard, American Express, Discover), Google Pay, and Apple Pay. All payments are processed in USD (United States Dollars).

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Security Measures

Your payment security is our priority. Our processing through OceanPayments includes SSL encryption for secure data transmission, PCI DSS compliance (industry security standard), and advanced fraud detection systems. Smartoolusa does not store your full credit card information.

Authorization & Processing

Orders require payment authorization, which may temporarily affect your available balance. Payments are processed immediately upon order confirmation. You’ll receive an email once completed.

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Failed Payments & Refunds

We’ll notify you of failed payments via email with instructions to complete your purchase. Refunds go to the original payment method, typically processing within 3-10 business days.

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Currency Conversion

International customers may incur conversion fees from their payment provider. All transactions are processed in USD for consistency and transparency.

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Support

For payment questions or assistance, contact our dedicated support team at [email protected]. We’re here to help ensure a smooth transaction experience.

Accepted Payment Methods

💳 Visa
💳 Mastercard
💳 Amex
📱 Apple Pay
📱 Google Pay

Contact Information

Smartool Holdings LLC.

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Address
18261 Gale Ave
City of Industry, CA 91748
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Business Hours
Monday – Friday
08:30 – 17:30 (UTC+8)
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Email