Payment Policy
Secure Transactions, Seamless Experience
Payment Methods
Smartoolusa uses payment solutions from OceanPayments, accepting Major Credit Cards (Visa, Mastercard, American Express, Discover), Google Pay, and Apple Pay. All payments are processed in USD (United States Dollars).
Security Measures
Your payment security is our priority. Our processing through OceanPayments includes SSL encryption for secure data transmission, PCI DSS compliance (industry security standard), and advanced fraud detection systems. Smartoolusa does not store your full credit card information.
Authorization & Processing
Orders require payment authorization, which may temporarily affect your available balance. Payments are processed immediately upon order confirmation. You’ll receive an email once completed.
Failed Payments & Refunds
We’ll notify you of failed payments via email with instructions to complete your purchase. Refunds go to the original payment method, typically processing within 3-10 business days.
Currency Conversion
International customers may incur conversion fees from their payment provider. All transactions are processed in USD for consistency and transparency.
Support
For payment questions or assistance, contact our dedicated support team at [email protected]. We’re here to help ensure a smooth transaction experience.