✓ Soft Serve · Slushy · Ice Makers
⚡ 110V / 60Hz Plug & Play
🏭 Factory Direct · Embraco Compressors
Smartool Commercial Cooling Portfolio
One-Stop Commercial Refrigeration for the U.S. Market
Soft serve machines, slushy freezers, and ice makers built for food-contact safety, 110V/60Hz, and low noise. The Sheridan, WY team handles selection, quotes, installation guidance, and aftersales with 1-hour response and factory-direct shipping.
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Product lines covering core needs
18-52
L/h soft serve output range
360-500
lbs/24h ice production
1-hour response
QC + shipping video
24/7 email support
In-stock, fast ship
Get Factory Pricing
1-hour response · Samples & volume
⏰ In stock: SW52REL-TF / GT18ERLW-F · RL18-3 · BF360/BF500 (110V/60Hz)
We use your info only for quoting and technical follow-up. No spam.
Product Portfolio
Three product lines, one page
Soft serve machines, slushy freezers, and ice makers—factory-direct, 110V/60Hz ready, food-contact materials.
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Soft Serve: SW52REL-TF & GT18ERLW-F
48-52 L/h dual-refrigeration peak model and 18-24 L/h countertop touchscreen unit. 8L/6L hoppers, Embraco compressors, ≤68dB, one-touch clean, 110V/60Hz plug-and-play.
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Slushy: RL18 Series
16.5L single bowl and 49.5L triple bowl, independent temp control, LED merchandising. Perfect for milk tea, c-stores, and bar cocktails; 40-75 min first batch; handles dairy and alcohol drinks.
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Ice Makers: BF360 & BF500
360-500 lbs/24h square ice. Split-head design for easy service, energy-saving standby, built for restaurants, hotels, bars, and retail. Includes drainage and installation guidance.
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North America power & safety
110V/60Hz single-phase across the line, SUS304 food-contact parts, magnetic coupling agitators, ≤68dB noise, with electrical and cleaning SOPs for fast acceptance.
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Factory QA & traceability
Unit-by-unit QC with shipping video. Embraco compressors, R290 refrigerant. Spare parts list, maintenance cadence, and consumable recommendations included.
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Delivery & training support
U.S. team responds in 1 hour with install/power/first-batch guidance, daily clean SOPs, troubleshooting scripts, and multi-site rollout support.
Why Smartool
Manufacturing & Service Advantages
Full-cycle support from selection to operations to keep equipment stable, repeatable, and scalable.
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Proven hero SKUs
Curated, low-SKU lineup covers 80% of scenarios: peak dual soft serve, countertop touchscreen, single/triple slushy, 360/500-lb ice. Less training and spare-parts complexity.
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Fast fulfillment
In-stock warehouse plus factory direct ship. Crate/arrival/unboxing videos, rush options, and local pickup to shorten go-live.
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Durable & safe
SUS304 hoppers/agitators, removable food-contact parts, R290 refrigerant, 3–5 year design life, with annual maintenance checklist.
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Operations toolkit
Capacity/power calculators, space and amperage guidance, first-batch recipes to reach steady output fast.
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Easy maintenance
One-touch clean, independent refrigeration loops for soft serve, visual touchscreen on GT18ERLW-F, split head for easier cleaning on ice makers.
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Local team
The Sheridan, WY team handles comms, aftersales, and technical docs. Phone/video support on request, ready for multi-store chains.
Technical Overview
Key specs at a glance
Compare peak throughput, light counters, and continuous ice supply to choose once.
| Key Item | Soft Serve (SW52REL-TF / GT18ERLW-F) | Slushy (RL18-1 / RL18-3) | Ice Makers (BF360 / BF500) |
|---|---|---|---|
| Output | 48-52 L/h or 18-24 L/h | 16.5L single / 49.5L triple bowls | 360 lbs / 500 lbs per 24h |
| Power | 110V / 60Hz | 110V / 60Hz | 110V / 60Hz |
| Core build | Embraco compressors · dual refrigeration / precooling · ≤68dB | Independent temp control · LED merchandising · metal agitators | Split head · energy-saving standby · square ice |
| Hoppers / bin | 8L / 6L hoppers · 2.0L / 1.6L cylinders | Single or triple bowls with independent control | Large bin for easy daily cleaning |
| First batch / freeze | 10-15 min first batch (@23°C mix) | 40-75 min first batch (model dependent) | Continuous ice with auto refill |
| Typical use | Coffee, QSR, dessert peak service | Milk tea, c-stores, bars & cocktails | Restaurants, hotels, bars, catering |
| Links | View details | View details | View details |
Specs sourced from current SKUs: SW52REL-TF, GT18ERLW-F, RL18-1, RL18-3, BF360, BF500. Full tech sheets and cut sheets available on request.
Customer Stories
Real feedback from operators
From coffee chains, bars, and convenience teams going live with Smartool.
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Stable at peak, easy to train
"SW52REL-TF holds 50 L/h through lunch and dinner with low noise and precooling that protects mix. GT18ERLW-F one-touch clean lets new staff ramp in 10 minutes and keeps operations standardized."
Emily Chen · Ops Manager, Multi-store Coffee Chain · Seattle
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Slushy + ice with one partner
"RL18-3 runs milk-tea slush and cocktails at the same time—independent temps prevent flavor bleed. BF500 keeps up for events, the install guidance was clear, and we stopped running out of ice in summer."
Marcus Hill · Bar Owner · Austin
FAQ
Common questions
Quick answers on selection, power, cleaning, and delivery.
How do I choose between the three lines?
For peak dairy output, pick soft serve (48-52 L/h or 18-24 L/h). For multi-flavor drinks and cocktails, choose RL18-3; pick RL18-1 for single-flavor pop-ups. For continuous ice, use BF360 (110V efficiency) or BF500 (higher load).
What are the power and installation requirements?
All models are 110V/60Hz single-phase. Provide a dedicated circuit per unit and leave space for airflow. We supply dimensions, airflow, and drainage guidance for site prep.
Is cleaning and upkeep complex?
GT18ERLW-F has one-touch clean; SW52REL-TF needs ~15 minutes for daily rinse. Slushy and ice makers ship with disassembly steps and weekly/monthly checklists; video guidance available.
What about lead times and support?
In-stock models typically ship in 5-7 business days. We provide unboxing/inspection checklists, shipping videos, remote launch support, 24/7 email, and phone/video during business hours.
Ready to grow margin with factory-direct gear?
Soft serve, slushy, and ice makers in one place with a U.S. team alongside. Share capacity and power needs—we'll return a launch-ready plan and quote within 1 hour.