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Understanding SMARTOOL Ice Cream Machine Error Codes
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Understanding SMARTOOL Ice Cream Machine Error Codes
Your SMARTOOL Ice Cream Machine is equipped with a self-diagnostic system that will display error codes on the control panel to help you identify and resolve any issues. This guide provides a directory of common error codes and their meanings.
Error Code Directory
| Error Code | Meaning | Solution |
|---|---|---|
| E1 | Motor Overload | The motor has overheated. Turn off the machine and let it cool down for at least 30 minutes. Check for any obstructions that may be causing the motor to work too hard. |
| E2 | Compressor Overload | The compressor has overheated. Turn off the machine and let it cool down. Ensure the machine has adequate ventilation and that the condenser coils are clean. |
| E3 | Temperature Sensor Failure | The temperature sensor is not working correctly. This will likely require professional service. |
| E4 | Dasher Motor Failure | There is a problem with the dasher motor. This will likely require professional service. |
| E5 | Refrigerant Leak Detected | The machine has detected a leak in the refrigerant system. Turn off the machine immediately and contact professional service. |
What to Do When You See an Error Code
- Take Note of the Error Code: Write down the error code that is being displayed on the control panel.
- Refer to this Guide and Your User Manual: Use this guide and your user manual to understand the meaning of the error code and the recommended solution.
- Attempt to Resolve the Issue: If the solution is something you can do yourself, such as cleaning the condenser coils, then attempt to resolve the issue.
- Contact Customer Support: If you are unable to resolve the issue or if the solution requires professional service, please contact SMARTOOL customer support for assistance.
By understanding the error codes on your SMARTOOL Ice Cream Machine, you can quickly identify and resolve any issues, minimizing downtime and keeping your business running smoothly.