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A Directory of Error Codes for Your SMARTOOL Slush Machine
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A Directory of Error Codes for Your SMARTOOL Slush Machine
Your SMARTOOL Slush Machine is equipped with a diagnostic system that will display error codes to help you identify any issues. This guide provides a directory of common error codes and what to do when you see them.
Error Code Directory
| Error Code | Meaning | Solution |
|---|---|---|
| E1 | Auger Motor Overload | The auger motor has overheated. Turn off the machine and let it cool down. Check for any obstructions in the tank that may be causing the motor to work too hard. The slush mix may also be too thick. |
| E2 | Compressor Overload | The compressor has overheated. Turn off the machine and let it cool down. Ensure the machine has adequate ventilation and that the condenser coils are clean. |
| E3 | Low Voltage | The machine is not receiving enough power. Check that the machine is plugged into a dedicated circuit and that the outlet is working correctly. |
| E4 | High Voltage | The machine is receiving too much power. This may be an issue with your electrical supply and may require an electrician to resolve. |
| E5 | Temperature Sensor Failure | The temperature sensor is not working correctly. This will likely require professional service. |
What to Do When You See an Error Code
- Take Note of the Error Code: Write down the error code that is being displayed.
- Refer to this Guide and Your User Manual: Use this guide and your user manual to understand the meaning of the error code and the recommended solution.
- Attempt to Resolve the Issue: If the solution is something you can do yourself, such as checking the power supply or cleaning the condenser, then attempt to resolve the issue.
- Contact Customer Support: If you are unable to resolve the issue or if the solution requires professional service, please contact SMARTOOL customer support for assistance.
By understanding the error codes on your SMARTOOL Slush Machine, you can quickly identify and resolve any issues, minimizing downtime and keeping your business running smoothly.